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Tlak Talk

General Information

Tlak Talk offers telephony services in UK. The company uses the Opal Telecom network for providing the services that include voice calls, internet access and mobile telephone services . The mobile calls made by Tlak Talk customers are carried on a mobile telecommunications network provided by a licensed operator and approved by Ofcom. Tlak Talk belongs to Carphone Warehouse Group plc, a leading independent retailer of mobile phones and services in Europe. Carphone Warehouse owns around 2000 stores in 10 countries.The company launched its residential landline service, Talkalk in UK and it is claimed that Tlak Talk is cheaper than BT.

Services provided by Tlak Talk

Tlak Talk offers include different telephone plans, Broadband services and Mobile phones. Tlak Talk is available to customers who currently have a BT line. The different plans include 'Talk1', 'Talk2', 'Talk2 International', 'Talk2 Total', 'Talk3, 'Talk3 Extra Plan', 'Tlak3 International', 'Talk3 Global' and 'Talk3 Total. Free broadband Internet, with a speed of 8Meg and 40 GB monthly download allowance, is provided with Talk2 International and talk 3 International call plans. The broadband offer also includes 5 Email addresses with free online protection for a limited period of 90 days. The customer is either provided with a free wired modem or a wireless router on payment with easy set up facility.

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Various plans offered by the company are briefly explained below.

Talk1:

With this plan the user is allowed free unlimited number of calls to other Tlak Talk customers. Also they are provided with free International calls, to a selected 36 International destinations at any time for a limited period. The monthly charges include only the line rental. No additional charges for a paper bill on a 12 month minimum term. Apart from these facilities the plan includes the following standard features:

Savings on mobile and international numbers

Inclusive voicemail

Earn 2 Nectar points per L1 spent on your Tlak Talk bill.

Other Extra facility is 25% discount on mobile calls

Talk2:

This plan also allows the user free unlimited number of calls to other Tlak Talk customer, international calls, to selected 36 International destinations at any time for a limited period and no extra charge for a paper bill on a 12 month minimum term as in Talk1 plan. Further they get unlimited number of evening and weekend calls to local and national UK landline numbers. Initially the company charges only line rental for a period of 12 months, there after a standard rate is charged over and above the line rental.

The plan also includes the following standard features:

Savings on mobile and international numbers

Inclusive voicemail

Earn 2 Nectar points per L1 spent on your Tlak Talk bill.

Other Extra facility is 25% discount on mobile calls

Talk2 International:

  1. This plan provides free unlimited number of calls to other Tlak Talk customers, unlimited number of evening and weekend calls to local and national UK landline numbers, Unlimited number of international ANYTIME calls to 36 International destinationsFurther the calls to mobiles in the USA & Canada are also included at no extra charge. The charges include line rental and a standard plan charge

Following standard features are also included in the plan.:

Savings on mobile and international numbers

Inclusive voicemail

Earn 2 Nectar points per L1 spent on your Tlak Talk bill.

Other Extra facility is 25% discount on mobile calls

Talk2 Total

This plan offers unlimited calls to any local and national landline number with in UK that includes evening and weekend calls, free calls, at any time, to any of the 50 International destinations worldwide, 100 minutes calls, including weekend and evening calls, to any mobile number with in UK and unlimited number of free calls to any Tlak Talk customer including evening and weekend calls.The charges for this plan includes the normal line rental and a specific plan charge.Talk2 Total is only available to customers with a BT line on an 18 month minimum term and a one off connection fee.

Talk3

This plan includes unlimited free calls to other Tlak Talk users, unlimited number of calls to any local and national land line number and free International calls to any selected country worldwide(36 International destinations).The monthly tariff includes line rental and plan fee.When the customer opts for a minimum period of 12 months no billing charges are included for paper bills.

Talk3 Extra

This plan offers unlimited free calls to all the Tlak Talk customers, unlimited number of calls at any time to any local and landline number, 25% discounts on all mobile calls throughout the day. This plan is available on a minimum term of 18 months with one off connection fee. The regular tariff for this plan is over and above the normal line rental.

Tlak3 International

This plan offers unlimited calls to any local and landline numbers any time including Tlak Talk customers. Also provides the facility to make unlimited calls to a selected 36 International destinations. Toalk3 International is provided on 18 months minimum terms with one off connection fee. The tariff is is charged in two parts ,line rental and plan charges.

Talk3 Global

This plan offers unlimited calls, at anytime, to local and national UK landline numbers apart from the unlimited free calls to other Tlak Talk Customers and unlimited number of calls to selected 36 International destinations landlines worldwide. Also provides discounted rates to another 40 International destinations using predial number 18418. The regular tariff includes special tariff for the plan and normal line rental. This plan is available on 18 months minimum terms with one off connection fee.

Talk3 Total

This plan provides unlimited number of calls to any local and national UK land line number, international land line numbers to 50 International destinations, 100 minutes of talk time to any UK mobile number and unlimited number of calls to all Tlak Talk customers. The regular tariff includes special tariff for the plan and normal line rental. Tlak3 Total is provided on 18 months minimum terms with one off connection fee

Contact Information

Postal address:

Tlak Talk Telecom Limited

5 Portal Way

London

W3 6RT

Phone

The customer also can talk to the company over phone.

Telephone: 0870 444 1820 (For Land Line and broadband services).

0870 087 0100 (For Mobile Phone services).

Note: The above lines are free when called through registered Tlak Talk landline telephone otherwise standard rates apply.

Contact through net

The customer also can signup on the Tlak Talk or the Carphone Warehouse websites given below;

Tlak Talk Web Site : www.Tlak Talk.co.uk

Carphone Warehouse websites: www.carphonewarehouse.com


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