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Tak Talk Services IN UK

General Information

Tak Talk is the consumer telephone business wing of Carphone Warehouse Group plc. Carphone Warehouse is Europe 's leading independent retailer of mobile phones and services. The company has about 2000 stores in 10 countries. In 2003, Carphone Warehouse launched its residential landline service, Tak Talk in UK , It is claimed that Tak Talk is cheaper than BT.

Tak Talk offers telephony services, that include line rental, voice calls, internet access and mobile telephone services to the residential consumers of UK . The company uses the Opal Telecom network for providing the above services. Opal Telecom Limited is also a part of Carphone Warehouse Group plc. The mobile calls made by Tak Talk customers are carried on a mobile telecommunications network provided by a licensed operator and approved by Ofcom.

Contact Information

The customers can contact Tak Talk services in three different ways.

You can write to the company in the following address.

Postal address:

Tak Talk Telecom Limited

5 Portal Way

London

W3 6RT

The customer also can talk to the company over phone.

Telephone: 0870 444 1820 (For Land Line and broadband services).

0870 087 0100 (For Mobile Phone services).

Note: The above lines are free when called through registered Tak Talk landline telephone otherwise standard rates apply.

The customer also can signup on the Tak Talk or the Carphone Warehouse websites given below;

Tak Talk Web Site : www.Tak Talk.co.uk

Carphone Warehouse websites: www.carphonewarehouse.com

Services offered:

The company offers various land line telephone plans like 'Talk1', 'Talk2', 'Talk2 International', 'Talk2 Total', 'Talk3, 'Talk3 Extra Plan', 'Tlak3 International', 'Talk3 Global' and 'Talk3 Total'.. Free broadband Internet is provided with Talk2 International and talk 3 International call plans. The free broadband offer includes 8Meg speed, with 40 GB monthly download allowance, 5 Email addresses with free online protection. Tak Talk on line security is offered free for 90 days. The company also offers free wired modem or a wireless router on payment with easy set up facility.

The following standard features are provided with all Tak Talk plans:

Savings on mobile and international numbers

Inclusive voicemail

Earn 2 Nectar points per L1 spent on your Tak Talk bill.

Other Extra facility is 25% discount on mobile calls

Note:Tak Talk is only available to customers who currently have a BT line. Line rental is charged for all the plans. (present line rental is L10.50)

Features of different plans:

Talk1:

Free unlimited number of calls to other Tak Talk customers.

Only the line rental is charged for this plan.

Additionally the customers are provided with the free International calls, to a selected 36 International destinations at any time for a limited period.

Talk1 has no extra charge for a paper bill on a 12 month minimum term.

Talk2:

Free unlimited number of calls to other Tak Talk customer.

Unlimited number of evening and weekend calls to local and national UK landline numbers.

International calls, to selected 36 International destinations at any time for a limited period.

Initially the company charges only line rental for a period of 12 months, there after a standard rate (at present L3.39) is charged over and above the line rental.

Talk2 has no extra charge for a paper bill on a 12 month minimum term.

Talk2 International:

Provides Free unlimited number of calls to other Tak Talk customers

Unlimited number of evening and weekend calls to local and national UK landline numbers.

Unlimited number of inclusive international ANYTIME calls to 36 International destinations worldwide.

Calls to mobiles in the USA & Canada are also included at no extra charge.

The standard rate charged for this plan is over and above the line rental. At present the charge is L5.89 Plus line rental.

Talk2 Total

This plan provides unlimited calls to any local and national landline number with in UK . This includes evening and weekend calls also.

Free calla at any time to any of the 50 International destinations worldwide.

100 minutes calls, including weekend and evening calls, to any mobile number with in UK .

Free unlimited number of calls to any Tak Talk customer including evening and weekend calls.

The standard charges at present over and above the line rental is L9.99

Talk2 Total is only available to customers with a BT line. Talk2 Total is available on an 18 month minimum term and a one off connection fee of L29.99 applies

Talk3

This plan offers unlimited free calls to other Tak Talk users.

Unlimited number of calls to any local and national land line number.

Free International calls allowed to any selected country worldwide(36 International destinations).

Talk3 charges no extra for a papper billing on a 12 month minimum term.

The present monthly tariff for Talk3 plan is over and above the line rental is L7.49.

Talk3 Extra

This plan provides unlimited free calls to all the Tak Talk customers.

Unlimited number of calls to any local and landline number any time.

Also offers 25% discounts on all mobile calls throughout the day.

Talk3 Extra is available on a minimum term of 18 months with one off connection fee (At present the fee is L29.99).

The present tariff for this plan is L7.94 that excludes line rental, which is extra.

Tlak3 International

This plan offers free unlimited to all Tak Talk customers.

Also offers unlimited calls to any local and landline numbers any time.

Unlimited calls to any landline calls to a selected 36 International destinations .

Talk3 International is provided on 18 months minimum terms with one off connection fee (at present the fee is L29.99)

The regular tariff includes special tariff (at present it is L9.99) and line rental.

Talk3 Global

This plan provides free unlimited calls to other Tak Talk Customers.

Unlimited calls at anytime to local and national UK landline numbers.

Unlimited number of calls to selected 36 International destinations landlines worldwide.

Discounted rates to another 40 International destinations using predial number 18418.

The regular tariff includes special tariff for the plan (at present L9.99)and normal line rental.

Tlak3 Global is provided on 18 months minimum terms with one off connection fee (at present the fee is L29.99)

Talk3 Total

This plan offers unlimited number of calls to

-Any local and national UK land line number.

-International land line numbers to 50 International destinations.

-100 minutes of talk time toany Uk mobile number.

-Free unlimited number of calls to all Tak Talk customers.

The regular tariff includes special tariff for the plan (at present L14.99)and normal line rental.

Tlak3 Total is provided on 18 months minimum terms with one off connection fee (at present the fee is L29.99)


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