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Eclispe INTERNET SERVICE

About the Company
Eclispe Internet is a part of KCOM Group and is located in United Kingdom. The KCOM Group is an Information and Communication Technology company and is providing telecommunication services throughout UK. Kingston Communications, also a part of KCOM Group is supporting small to medium-sized businesses through its KC, Eclispe and Mistral brands. Eclispe Internet offers ADSL and Dialup connections to the UK homes. SDSL service and a Leased Line service are also provided by the company in the business market.

Broadband Services:
Two types of services, home broadband service and Evolution Broadband are offered to the residential users in UK. Both the palns offer the highest Internet speed of 8Mbps. In the home Broadband Service four options, based on the download limits, are provided. Option 1 has a download limit of 2GBwhile the option 2 and 3 have 10GB and 20 GB respectively. The option 4 offers a higher download limit and it is for wireless users. The option 4 includes a free wireless router for the users.
The Evolution Broadband is a fixed-price service with no usage limits. This service also includes four options as in the case of home broadband service. The users of Evolution Broadband are required to follow a Fair Usage Policy since an unlimited download option is provided. If an extremely large files are required to be down loaded constantly the users should schedule a portion of these downloads to non peak times.

The company also provides a Business broadband service with four level option. A Teleworker option under this scheme offers 3GB down load while the other options1,2 and 3 provide unlimited downloads. However the users are governed with the Business Usage Policy.

One month free service is offered by the company for new customers. The following are the other benefits offered by Eclispe
Internet services:
The company has a dedicated customer support team and offers good customer support.
The users are allowed to shift from one option to another with out any restriction.
Antivirus and anti Spam soft wares are offered as part of all packages.
Also the users are provided with free Emails facilities and web spaces.
The home plan users are offered with economical telephone services while the users of business plan get limited free telephone service.


Company Information:

Registered Office:
KCOM Group PLC
37 Carr Lane
Hull
HU1 3RE
Registered Number: 2156018

Awards:
Eclispe has received several awards in recognition of their best Internet service.The awards are listed below:

Internet Service Provider Awards (ISPA) in 2007,
Short listed for Best Broadband ISP Award 2006,
PC Advisor Awards 2006,
‘Highly Commended’ Broadband ISP 2005,
Regional winner of ‘Business Innovation of the Year’ 2005,
Finalist in the National Business Awards 2005,
Winner for Consumer Broadband Services 2005,
Finalist for Best Business Broadband service 2005,
Achieved placement in the top 100 - 2001, 2002 and 2004,
Best Business Broadband Provider 2003,
'Highly Commended' finalist in the Customer Focus Award 2003,
'Commended' Best Business Broadband Provider 2003,
Finalist in the Business Achievement Award 2003,
Best for Business ISP 2003.

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